Common queries answered
Frequently asked Questions
Normally, 2-7 working days.
We offer 30 days money back guarantee for all customers. Please view here for more information. #Return Policy
You can contact our online services or send us a email, leave your correct shipping address and order No.. Note: once the order have been shipped, we can not change the shipping address.
Once your order has been shipped, you will receive tracking details to track your order. #Order Tracking
Usually we take 1-2 working days to process the order, you can contact our online services to change the correct shipping address.
Yes. We ship to every country. However, currently only provide free shipping options (all of our products) in the United States, Canada, Mexico, Brazil and the United Kingdom. If you are a customer from other countries, please contact online customer service or email us [email protected].
For normal order, yes.
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Email: [email protected]